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1st September 2009
Mac OS X 10.6 'Snow Leopard' and
FileMaker 10.
On Friday 28th August 2009 Apple released
the latest version of their operating
system, Mac OS X 10.6 'Snow Leopard.'
Built to make use of the current trend in
computing to move toward 64-bit
technology, Snow Leopard offers huge
advances in memory accessibility. Today’s
Mac computers can hold up to 32GB of
physical memory, but the 32-bit
applications that run on them can address
only 4GB of RAM at a time. 64-bit
computing shatters that barrier by
enabling applications to address a
theoretical 16 billion gigabytes of
memory, or 16 exabytes.
It also enables computers to process twice
the number of instructions per clock
cycle, which can dramatically speed up
numeric calculations and other tasks.
Earlier versions of Mac OS X have offered
a range of 64-bit capabilities. Now Snow
Leopard takes the next step in the
transition from 32-bit to 64-bit.
Together
with other refinements and improvements in
Snow Leopard, this means that just about
everything you do — from launching
applications like QuickTime to running
JavaScript in Safari to opening image files
— will feel faster and more responsive.
The 64-bit support in Snow Leopard makes Mac
OS X completely ready for whatever computing
enhancements might arrive in the future. For
example, Snow Leopard is ready to support up
to 16 terabytes of RAM — about 500 times
more than today’s Mac computers can
accommodate. That may sound like more RAM
than you’ll ever need, but who can predict
the requirements of high-performance
computers in the future? Mac OS X Snow
Leopard comes prepared for anything.
With these advances comes the necessity for
compatibility with existing and legacy
software. Apple have worked hard to make
this as seamless as possible, but there are
inevitably some programs which may not work,
or may have some functionality missing.
FileMaker have responded to concerns about
the compatibility of it's own products with
a compatibility guide for their products. A
rough summary is available here.
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CONTACTS! powers
e-commerce solution
CONTACTS!
v3.1 is the base system upon which
all of Cruse Control's ready made
systems are built.
However, it can be used as a stand
alone system, handling customer
contact and marketing, including
holding the data behind Contact
Organic's e-commerce
solution.
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WorkflowPLUS!
tidies up
WorkflowPLUS!
was originally developed through
Cruse Control's extensive graphic
design studio experience. It has
evolved steadily over the years
and is used by a diverse range of
businesses who see it as a way to
manage their production traffic
and invoicing.
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Problem:
Installing FileMaker Server 10 and
FileMaker Server 10 Advanced on Mac OS X
v10.6 Snow Leopard
Question
Is FileMaker Server 10 and FileMaker Server
10 Advanced compatible with Mac OS X v10.6
Snow Leopard?
Answer
A
full installer of FileMaker Server 10.0v2
is available as of September 1, 2009.
FileMaker
Server 10.0v2 and FileMaker Server 10.0v2
Advanced require a full installation from
either the CD or Software Download file. Do
not install FileMaker Server 10.0v1 and
update to FileMaker Server 10.0v2 on this
operating system as supporting files are not
installed correctly.
In
addition, if you previously updated to
FileMaker Server 10.0v2 on Leopard and
update the OS to Mac OS X v10.6 Snow
Leopard, the server will not function. You
must do a full installation of FileMaker
Server 10.0v2 on this operating system.
To ensure a smooth installation, disable
virus detection software before
installation, and re-enable it after you are
finished.
Install
the new software on Mac OS X v10.6 Snow
Leopard.
1. Requires the computers Administrators
login information.
2. Read the license agreement. If you agree
to the terms double-click the FileMaker
Server 10 v2.
3. Click “Continue”, and then proceed as
directed. After installation has completed,
you will see a message confirming the
successful installation of the new version.
4. Quit the installer when completed.
5. Open the FileMaker Server 10 or FileMaker
Server 10 Advanced Admin Console Start Page.
To update the FileMaker Server
license with your existing license key:
In FileMaker Server Admin Console,
choose General Settings > Server
Information tab (you can also select the
Help menu > Update FileMaker Server
License)
For
License Information, click Change License
Key.
1. Enter the
User Name and Organization and your new
License Key.
Your FileMaker Server license information
is listed in the Change License Key dialog
box.
2. Click Update, then click Close.
You
can also update the license key if you are
upgrading from FileMaker Server to
FileMaker Server Advanced.
Problem:
Unable to export Excel (*.xls) without
Rosetta installed on Mac OS X v10.6 Snow
Leopard
Question
Why am I unable to export or save records as
Excel (.xls) on Mac OS X v10.6?
Answer
POSSIBLE CAUSE:
Rosetta is not installed.
ISSUE:
If you do not have Rosetta installed on Mac
OS X v10.6 Snow Leopard, exporting to the
older *.xls format will cause an OS error to
appear indicating that Rosetta is needed,
followed by an application hang. The OS
alert will allow you to install Rosetta.
(You do not need to insert media to perform
the Rosetta install)
The same issue occurs when using the
Save/Send Records As... Excel feature using
the *.xls format.
In FileMaker Pro 10.0v3 the application does
not hang but you will receive the following
error:
“Some of the files that are needed are
either damaged or have not been installed.
Please run the installer to correct this
problem.”
This message is quite confusing as
re-running the FileMaker Pro installer does
not resolve the issue.
EXPLANATION:
Exporting to Excel requires Rosetta to be
installed. Ensure Rosetta is installed on
Snow Leopard before exporting to Excel and
when using the Save/Send Records As... Excel
feature using the *.xls format.
If you previously had FileMaker Pro 10
or earlier installed on Tiger/Leopard and
you upgrade the operating system to Snow
Leopard, the OS upgrade process will remove
Rosetta from the machine. When Rosetta is
required for any action it will prompt you
to install it, no media is needed to perform
the Rosetta install and it takes about 1
minute to install it.
Problem:
Mac OS X v10.6 Snow Leopard
compatibility with FileMaker 9 and
earlier versions.
Question
Are
there known issues running
FileMaker 9 products and Snow
Leopard?
Answer
The following are known issues when
running FileMaker Pro 9 with Mac OS X
v10.6 Snow Leopard:
• Installing
FileMaker Pro 9 on Mac OS v10.6 Snow
Leopard
• .fp7
files do not open; AppleScript command
"open file" is now "open".
• Unable
to export Excel (*.xls) installed on Mac
OS X v10.6 Snow Leopard
FileMaker Server 9 and FileMaker Server 9
Advanced
• Product will not launch under new
operating system
FileMaker Pro 8.5 and FileMaker Pro 8.5
Advanced
• Unable to print
FileMaker Server 8.x and FileMaker
Server 8.x Advanced
• Product will not launch under new
operating system
Bento 1 - Bento 2.0.4
• Product will not launch under new
operating system
Earlier versions of FileMaker have not
been tested or certified with Mac OS X
v10.6. These products were developed
and released before Mac OS X v10.6 Snow
Leopard became available.
While these earlier versions may
install and run on Mac OS X v10.6 Snow
Leopard, you may encounter installation
and stability issues for which there is no
resolution. We strongly recommend you use
current FileMaker software.
(Source: www.filemaker.com)
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Publish!
books it
Publish!
v2.1 is used by publishers all
over the country who wish to
manage their Ad Sales and
Subscriptions in a FileMaker
database.
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Problem:
.fp7 files do not open; AppleScript
command "open file" is now "open" on Mac
OS X v10.6 Snow Leopard.
Question
Why am I unable to
open a FileMaker Pro file via Apple Script
on Mac OS X v10.6?
Answer
For example:
1. Create a basic database
2. Create the following AppleScript in
Script Editor (substitute the application
name and filepath to anything suitable)
tell
application
“FileMaker”
open file “Drive:filename.fp7”
end tell
3. Run the AppleScript
Result: On Mac OS X v10.6, the FileMaker
application launches if it was closed, but
the file does not open. Script Editor
displays the following AppleScript
error:
“FileMaker got an error: Unable to coerce
the data to the desired type.
WORKAROUND:
For example:
tell application
“FileMaker”
open “Drive:filename.fp7”
end tell
Problem:
Installing FileMaker Pro 9 on Mac OS X
v10.6 Snow Leopard.
Question
Why do I
receive an alert that Rosetta is
required to install FileMaker Pro 9 on Mac
OS X v10.6?
Answer
ISSUE:
Attempting to install FileMaker Pro 9 or
FileMaker Pro 9 Advanced on a clean
install of Mac OS X v10.6 Snow Leopard
(default options) will result in the OS
giving you 2 warnings that OpenSSL is not
supported on this system due to a lack of
Rosetta support:
The alerts
allow you to install Rosetta. (You do not
need to insert media to perform the Rosetta
install)
Unfortunately if you install Rosetta from
one of these alerts it is too late to
resolve this issue as the OpenSSL component
will still not be processed correctly.
If you continue with the installation
without installing Rosetta you can use the
application but a server.pem file will not
be created which is required for secure
networking functionality.
WORKAROUND:
Ensure Rosetta is installed on Snow Leopard
before installing FileMaker Pro 9:
1. Uninstall FileMaker Pro 9 or FileMaker
Pro 9 Advanced
2. Install Rosetta from the Snow Leopard OS
DVD (Rosetta is an optional
installation item in Snow Leopard)
3. Reinstall FileMaker Pro 9 or FileMaker
Pro 9 Advanced
NOTE: If
you previously had FileMaker Pro 9 or
FileMaker Pro 9 Advanced installed on
Tiger/Leopard and you upgrade the operating
system to Snow Leopard, the OS upgrade
process will remove Rosetta from the
machine. When Rosetta is required for any
action it will prompt the user to install
it, no media is needed to perform the
Rosetta install and it takes about 1 minute
to install it.
| Cruse Control -
members of the FileMaker Business
Alliance since the last millennium! |
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